Your Privacy Policy

PRIVACY POLICY

Last updated: July 17, 2026

At Lacy & Lush (operated by EarnBit Trading Company Limited, Rm. 517, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Hong Kong), we take your privacy seriously. This policy explains what we collect, why we collect it, and what you can do about it.

1. What we collect

• When you place an order: Name, shipping address, email, phone, payment details. We need this to process payment, ship your order, and send tracking.

• When you contact us: Email address and any info you share in your message.

• When you browse: IP address, browser type, pages visited, time spent. This helps us improve our site and see what customers actually like.

• When you leave a review: Name and review content. We may publish these.

2. How we use your info

• Process and fulfill orders

• Send order confirmations and shipping updates

• Respond to questions and returns

• Improve our products and website

• Send promotional emails (only if you've opted in — unsubscribe anytime)

We do not sell your personal information to third parties.

3. Who we share with

We share minimal data with trusted partners:

• Payment processors – to charge your card

• Shipping carriers – to deliver your package

• IT/hosting providers – to keep the site running

All partners are contractually obligated to protect your data.

4. Cookies

We use cookies to remember your cart and understand site usage. You can block or delete cookies in your browser settings. Some features may not work properly if you do.

5. Your rights

Depending on where you live, you may have the right to:

• Access your data

• Correct inaccurate data

• Delete your data (subject to legal requirements)

• Opt out of marketing

To exercise any of these rights, email us at ClemmieStromanui@outlook.com.

6. How long we keep data

We keep order data for warranty, tax, and legal compliance (typically several years). After that, we delete or anonymize it.

7. Data transfers

Our site is hosted on servers outside Hong Kong. Your data may be transferred internationally to our payment processors, shipping partners, and hosting providers. We ensure appropriate safeguards are in place.

8. Security

We use SSL encryption and secure payment gateways. No system is 100% secure, but we take reasonable steps to protect your data.

9. Children

Our site is for adults 18+. We do not knowingly collect data from children under 13.

10. Changes

We may update this policy. Significant changes will be posted on our homepage.

11. Contact

Lacy & Lush (EarnBit Trading Company Limited)
Email: ClemmieStromanui@outlook.com
Address: Rm. 517, New City Centre, 2 Lei Yue Mun Road, Kwun Tong, Hong Kong